Tickethotline: 01805-853 653
(€0.14/min. from the Deutsche Telekom landline network;
call charges may vary dependent upon network operator or mobile network provider)

Available from 10 a.m. to 6 p.m.

General requests:
FKP Scorpio Konzertproduktionen GmbH
Große Elbstraße 277
Germany - 22767 Hamburg

Phone: +49 (0) 40 - 853 88 888
Fax: +49 (0) 40 853 88 999
eMail: info@rollingstone-weekender.de

Managing partner: Folkert Koopmans
Amtsgericht Hamburg Registernummer: HRB 45482
ID-Nummer DE 118598086
For content responsible person: Folkert Koopmans

Liability
Despite careful content control, we do not accept liability for the content of external links. The publishers of the linked sites are solely responsible for their content.

Data protection explanation
We, FKP Scorpio Konzertproduktionen GmbH (hereafter: FKP) take the protection of your personal details very seriously and strictly adhere to the regulations of the data protection laws. Personal data are only saved to a technically necessary extent on this website. The collected data will never be sold or passed on to third parties for other reasons. The following explanation gives you a summary of how we guarantee that protection and which type of data are stored for which purposes.

Data processing on this website
FKP automatically collects and stores log files information your browser transfers to us on our server. These are: Browser type/ -version | used software system | URL referrer (the site visited previously) | Host name of the accessing computer (IP address) | Time of the server request. For FTP these data are classifiable without relation to specific persons. These data are not consolidated with other data sources, and the data are also deleted after statistical evaluation.

Security of your personal data
FKP protects your personal data from unauthorised access, use or publication. FKP ensures that your personal information you store on the server is in a controlled secure environment, where unauthorised access and publication is prevented. When secure personal information such as credit card numbers is provided, it is protected by "Secure Socket Layer (SSL)" encryption. Please think about it that personal information you publish in publicly accessible areas, such as the guest book etc. can be misused by other users.

Transfer of your data
FKP will not transfer your personal data to third parties, unless required for the business transaction. The transferred data are limited to the required minimum. Unless FKP is bound by law or legal decree to do otherwise, we will only transfer your data to public institutions and authorities entitled to receive information.

Changes to these data protection provisions
FKP reserves the right to modify these security and data protection measure if itbecomes necessary due to technical developments. In those cases we will adapt our data protection indications accordingly too. Therefore please always refer to the current version of our data protection explanation.

Children
Persons under the age of 18 should not provide us with personal data without approval of the parents or legal guardians. We do not ask for personal details of children and youngsters, we do not collect them and do not transfer them to third parties. Due to the law on parental responsibility, the attendance of youngsters at the Rolling Stone Weekender is to be decided by the parents - in conformity with the law on the protection of minors. According to Civil Law (BGB) it is the parents' duty and right to care for the minor (under the age of 18). Ultimately the parents decide on travel, attendance and stay at the festival. The restrictions on supply and use of alcohol and supply of tobacco and smoking apply. At minor protection checks, drunk or smoking children and youngsters may be sent home.

Newsletter
If you wish to receive the newsletter offered on the website, we need a valid e-mail address and information to check whether you are the owner of the indicated e-mail address or that its owner agrees to receive the newsletter. Other data will not be accessed. You can retract your approval for the storage of the data, the e-mail address and their use for the sending of the newsletter at all times.

Information right
You have the right to information about stored data about you, their origin and addressee and the purpose of the data processing at all times. Information about the stored data can be requested from info@fkpscorpio.com.

Further information
Your trust is important to us. That is why we will provide you with clarifications and answers on the processing of your personal data at all times. If you have questions this data protection explanation could not answer, or if you wish more information on a specific point, please send an e-mail to info@fkpscorpio.com.


Ticket booking/ General information

1. When booking a ticket it is not possible to combine discounts from different special offer campaigns.

2. We send a booking confirmation by post: the rent contract for the booked rooms in the holiday park Weißenhäuser Strand becomes legally valid with the written booking confirmation by the landlord. Verbal or telephone information is non-binding information. The written booking confirmation is decisive for the content of the contract.

3. Bed linen and inventory are included in the price are and remain the property of the holiday park Weißenhäuser Strand: the rented property is let with the complete inventory according to the inventory report and one-off bed linen supply. Damages caused to the property during the lease must be paid by the tenant at cost price. The tenant is equally liable for damages caused by accompanying persons.

4. The invoice becomes payable at receipt of the booking confirmation: within 14 days after the date of the booking confirmation a deposit of 25% of the rent amount is due, and the balance must be paid into the landlord's account 20 days prior to arrival at the latest. If the rental starts within 20 days after registration the total amount becomes due immediately.

5. If you can't make it for good reasons: for cancellations of the contract up to 42 days before the start of the rental, a processing fee of 20.00 Euro is payable, for later cancellations up to 10 days before the start of the rental 25% of the total price and 50% thereafter. for non - or early arrival the tenant has no right to refund for the unused rental days. It is the explicit responsibility of the tenant to prove that the landlord did not suffer any damage from the non-arrival or cancellation or that the damage is lower than the cancellation fee due or the retained rent.

6. When can I occupy my apartment and can I have a lie-in on Sunday: on the day of arrival the tenant can occupy the apartment, bungalow or hotel room from 2pm. On the day of departure the property is available until 2pm, and then the key needs to be returned to reception. The booking is valid up to 1pm of the next day after the start of the rental period. The booking obligation becomes invalid thereafter.

7. What do I do with Bello / Fifi: pets are not allowed, except on request in some types of apartments.

8. What about the home, park and swimming pool regulations: the tenant must respect the valid regulations in the landlord's facilities (house, park, swimming pool regulations etc.). With its use, the tenant accepts the rules posted in the accommodation. The contract may be terminated immediately without notice in case of illegal use of the rented property such as sub-letting, disturbance of the sanctity of the home etc. as well as non-payment of the rent.